What is Altasurance?

Insurance FAQ

Altasurance is a locally owned independent insurance agency in Birmingham, AL

We work for you and not an insurance carrier or a mega-corporation.

Altasurance is different than the typical insurance agency with which you are probably familiar. And as an independent insurance agency, Altasurance has superpowers that you will not find in typical or "captive" insurance agencies.


The purpose of Altasurance is to provide you with complete coverage from risk & liability, and an unequaled experience built on a foundation of superior service, support, and modern technology. Ultimately job is to work on your behalf to match you with the right insurance carriers, policies, and then manage it all for you through proactive service and responsive solutions.

Altasurance is a locally owned independent insurance agency in Birmingham, AL

We work for you and not an insurance carrier or a mega-corporation.

Altasurance is different than the typical insurance agency with which you are probably familiar. And as an independent insurance agency, Altasurance has superpowers that you will not find in typical or "captive" insurance agencies.


The purpose of Altasurance is to provide you with complete coverage from risk & liability, and an unequaled experience built on a foundation of superior service, support, and modern technology. Ultimately job is to work on your behalf to match you with the right insurance carriers, policies, and then manage it all for you through proactive service and responsive solutions.
As an Altasurance client you have access to our entire list of top-rated insurance carriers. You will benefit from unbiased guidance provided by professional insurance agents with a wealth of experise. And, you will be supported by our service model that is designed to proactively prevent problems - not just fix them after they happen.


At Altasurance we understand that for most people insurance isn't very interesting, exciting or fun. And, we admit it - no one REALLY loves having to shop for insurance. So, we created AltaX - our industry leading Customer Experience & Support Model to solve that. We developed our AltaX service model to enhance relationships with you - our client, and be more proactive with the service & support that we provide.


Through AltaX we are focused on truly getting to know you and better understanding your needs. We understand that you have insurance to protect yourself and your family from risk & liability. So, that is where we put our focus - on you.


Related FAQ’s

What is an independent insurance agency?

Why did the name change from Red Rock Insurance Group to Altasurance?

How do I file an insurance claim?

How do I pay for my insurance premiums?

What is an independent insurance agency?

Why did the name change from Red Rock Insurance Group to Altasurance?

How do I file an insurance claim?

How do I pay for my insurance premiums?