Insurance Billing & Premium Payments

Insurance Support

Need help with paying your insurance policy premiums?

Please select from the options below or scroll down for additional information.

Give Us a Call

Call our office and speak with our local support team.

Request Form

Use an easy online form to request documents from your Altasurance agent.

Use the App

Altasurance clients have access to the Glovebox app for mobile documents and other conveniences.

Give Us a Call

Call our office and speak with our local support team.

Request Form

Use an easy online form to submit your request to your Altasurance agent.

Use the App

Manage your insurance from your phone with the Glovebox app.

Insurance Premiums & Billing Overview

Paying your insurance premiums can be handled by choosing from your preference of several convenient methods.

Your insurance premium is the amount that you have agreed to pay to your respective insurance carrier in exchange for providing your insurance policy. In other words, it's the bill for your insurance. Failing to pay your insurance premiums will lead to your policy being canceled. So, we always recommend setting up automatic payments if & when you can.

There are a number of convenient ways to pay for your insurance premiums. Here are a few of your options:

Mobile App

For your convenience, Altasurance offers our clients access to a secure payment portal via the Glovebox App, which can be downloaded on any Android or Apple phone.

Pay by Phone

If you prefer to pay by phone you can do so by call Altasurance support team and providing credit card information. Most insurance carriers also accept payments by phone.

By Postal Mail

For those of you that have a preference for writing a physical check, that's still an options! Your carrier's mailing address for payments can be located on your bill, or found on their website. If you need assistance our support team will be glad to assist.

Have other questions or need help?

If this quick reference did not answer your question - or if you need further assistance, please feel free to contact the Altasurance support team at any time.

Need Help with Something Else?

For your convenience, below are some of the questions our team members are most commonly asked along with respective answers.

What is Altasurance?

What is an independent insurance agency?

Why did the name change from Red Rock Insurance Group to Altasurance?

How do I file an insurance claim?

How do I pay for my insurance premiums?

Will my insurance policy renew automatically?

How do I add a driver to my insurance policy? Remove a driver?

Does my homeowners insurance policy provide coverage from flooding?

Open a Service Ticket

Need us to get to work for you?